Most of the time it takes a longer time to receive workflow notifications from the email server - so it's better to check them using the R12 administration pages.
under the System Administrator menu, you'll find the Workflow : Administrator Workflow > Status Monitor link
search for your workflow notfication by supplying the paramters
select an entry and click on the Activity History button
on the lower part of the Activity History screen, click the Notification icon
you'll finally able to view the contents of the generated notification email
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